top of page

     Privacy Policy

This privacy notice from Neuro Empowering ("we," "us," or "our") explains how and why we may collect, store, use, and share ("process") your information when you use our services ("Services"). This includes visiting our website at https://www.neuroempowering.com or any of our other websites linked to this privacy notice. If you have any questions or concerns, this notice will help you understand your privacy rights and choices. Please contact us at neuro@neuroempowering.org if you need further assistance.

 

SUMMARY OF KEY POINTS

Here is a summary of the key points from our privacy notice. You can find more details about each topic by clicking the accompanying link or using the table of contents below.

 

1. What personal information do we collect? We collect personal information based on your interactions with us, the choices you make, and the features you use. Learn more about the information you disclose to us.

2. Do we collect sensitive personal information? No, we do not collect sensitive personal information.

3. Do we receive information from third parties? No, we do not receive information from third parties.

4. How do we process your information? We process your information to provide, improve, and manage our Services, communicate with you, ensure security and fraud prevention, and comply with the law. We may also process your information for other purposes with your consent. We process your information when we have a valid legal reason to do so. Learn more about how we process your information.

5. When and with whom do we share personal information? We may share information in specific circumstances and with specific third parties. Find out more about when and with whom we share your personal information.

6. How do we keep your information secure? We have processes and procedures in place to protect your personal information. However, no electronic transmission or storage technology can guarantee complete security. We cannot guarantee that unauthorized third parties will not access or modify your information. Learn more about how we keep your information secure.

7. What are your privacy rights? Depending on your location, privacy laws may grant you certain rights regarding your personal information. Learn more about your privacy rights.

8. How can you exercise your rights? The easiest way to exercise your rights is by visiting https://www.neuroempowering.org or contacting us directly. We will handle any requests in accordance with applicable data protection laws.

9. Want to know more about how we handle collected information? Read the full privacy notice for detailed information.

 

TABLE OF CONTENTS

 

1. WHAT INFORMATION DO WE COLLECT?

2. HOW DO WE PROCESS YOUR INFORMATION?

3. WHAT LEGAL BASES DO WE REPLY ON TO PROCESS YOUR PERSONAL INFORMATION?

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

5. HOW LONG DO WE KEEP YOUR INFORMATION?

6. HOW DO WE KEEP YOUR INFORMATION SECURE?

7. DO WE COLLECT INFORMATION FROM MINORS?

8. WHAT ARE YOUR PRIVACY RIGHTS?

9. CONTROLS FOR DO-NOT-TRACK FEATURES

10. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

11. DO VIRGINIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

12. WHAT HAPPENS TO THE CONTENT YOU SHARE ON OUR WEBSITE AND SOCIAL MEDIA?

13. NEURO EMPOWERING'S RIGHTS TO YOUR CONTENT

14. OPINIONS SHARED BY OTHERS

15. PRIVACY POLICY AGREEMENT

16. UPDATES TO THIS NOTICE

17. CONTACTING US ABOUT THIS NOTICE

18. REVIEWING, UPDATING, OR DELETING YOUR DATA

 

1. WHAT INFORMATION DO WE COLLECT?

 

We collect personal information that you give us.

When you register on our Services, express interest in learning about us or our products and Services, participate in activities on our Services, or contact us, we collect personal information that you willingly provide.

Personal Information Provided by You. The personal information we collect depends on how you interact with us and the Services, the choices you make, and the products and features you use. The personal information may include the following:

- Names

- Email addresses

- Mailing addresses

- Usernames

- Contact preferences

- Billing addresses

- Debit/credit card numbers

 

Sensitive Information. We do not handle sensitive information.

Payment Data. If you make purchases, we may collect data necessary to process your payment, such as your payment instrument number and security code. Stripe, PayPal, and Apple Pay store all payment data. You can find their privacy notice link(s) here: [stripe.com/privacy], [www.paypal.com/us/legalhub/privacy-full], and [www.apple.com/legal/privacy/data/en/apple-pay-later/].

All personal information you provide to us must be truthful, complete, and accurate. Please notify us of any changes to your personal information.

 

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your information to provide, improve, and manage our Services, communicate with you, ensure security and prevent fraud, and comply with the law. With your consent, we may also process your information for other purposes.

 

We process your personal information for various reasons, depending on how you interact with our Services, including:

- Facilitating account creation and authentication, as well as managing user accounts

- Delivering and facilitating the requested services

- Responding to inquiries and offering support

- Sending administrative information about our products, services, and policy changes

- Fulfilling and managing orders, payments, returns, and exchanges made through the Services

- Requesting feedback and contacting you regarding your use of our Services

- Sending marketing and promotional communications, in line with your preferences (you can opt out at any time)

- Delivering targeted advertising tailored to your interests and location

- Evaluating the effectiveness of marketing and promotional campaigns

- Saving or protecting an individual's vital interests, such as preventing harm

- Engaging in marketing activities with subscribers' consent, including posting pictures and videos

 

Please note that this paraphrased version aims to be less formal and easier to read, while conveying the main points of the original text.

 

3. WHAT LEGAL BASES DO WE USE TO PROCESS YOUR INFORMATION?

Simply put, we only process your personal information when we believe it is necessary and have a legitimate legal reason to do so under applicable law. This could be with your consent, to comply with laws, fulfill our contractual obligations, protect your rights, or serve our legitimate business interests.

For our users in the EU or UK, we want to ensure transparency and comply with General Data Protection Regulation (GDPR) and UK GDPR. Thus, we rely on the following legal bases to process your personal information:

 

1. Consent: We may process your information if you have given us permission (consent) to use it for a specific purpose. You can withdraw your consent at any time.

2. Performance of a Contract: We may process your personal information when necessary to fulfill our contractual obligations to you, such as providing our Services or at your request before entering into a contract.

3. Legitimate Interests: We may process your information when reasonably necessary to achieve our legitimate business interests, provided they do not override your interests and fundamental rights. For instance, we may process your personal information to send you special offers, develop personalized advertising content, support our marketing activities, or improve user experience.

4. Legal Obligations: We may process your information if required to comply with legal obligations. This includes cooperating with law enforcement or regulatory agencies, exercising or defending our legal rights, or using your information as evidence in litigation.

5. Vital Interests: In situations that involve potential threats to safety, we may process your information to protect your vital interests or those of a third party.

 

For our users in Canada, we operate according to specific permissions and circumstances:

 

1. Consent: We may process your information if you have given us explicit permission (express consent) for a specific purpose. You can withdraw your consent at any time.

2. Legal Exceptions: There are exceptional cases where we may be legally allowed to process your information without your consent. This includes instances where it is in the individual's interests, for investigations and fraud prevention, business transactions, insurance claims, identifying individuals, next of kin communication, financial abuse prevention, breach investigations, compliance with legal orders, production of records, employment-related collections, journalistic/artistic/literary purposes, or when the information is publicly available and specified by regulations.

4. WHEN AND WHO DO WE SHARE YOUR PERSONAL INFORMATION WITH?

In short, we may share your personal information in the following situations:

 

1. Business Transfers: If we are involved in a merger, sale of company assets, financing, or acquisition, we may share or transfer your information to another company.

2. Business Partners: We may share your information with our business partners in order to provide you with certain products, services, or promotions.

 

5. HOW LONG DO WE KEEP YOUR INFORMATION?

 

In simpler terms: We will keep your information for as long as we need it to fulfill the purposes we explained in this privacy notice, unless the law requires us to keep it for longer.

We will only keep your personal information for as long as we need it for the reasons we mentioned in this privacy notice, unless the law says we have to keep it for a longer time (like for taxes, accounting, or other legal obligations). We won't keep your personal information for longer than you have an account with us, unless there's a valid reason to do so.

When we don't have a legitimate business need to use your personal information anymore, we will either delete it or make it anonymous. If that's not possible (for example, if your information is stored in backup archives), we will securely store it and stop using it until we can delete it.

 

6. HOW DO WE KEEP YOUR INFORMATION SAFE?

In simpler terms: We try to protect your personal information with security measures.

We have put in place reasonable security measures to protect your personal information. However, even with our efforts, we can't guarantee that your information will be 100% secure from hackers, cybercriminals, or unauthorized third parties who may try to collect, access, steal, or change it. Although we will do our best to protect your personal information, it's your responsibility to use our services in a secure environment.

 

7. DO WE COLLECT INFORMATION FROM MINORS?

In simpler terms: We don't knowingly collect information from children under 18 years old.

We don't intentionally ask for information or market to children under 18 years old. By using our services, you confirm that you are at least 18 years old or that you are the parent or guardian of a younger child who is using our services with your permission. If we find out that we have collected personal information from someone under 18 years old, we will deactivate their account and take steps to delete their information as soon as possible. If you know that we have collected information from a child under 18 years old, please contact us at neuroempowering@gmail.com.

 

8. WHAT ARE YOUR PRIVACY RIGHTS?

In simpler terms: Depending on where you are, you may have more rights to access and control your personal information. You can review, change, or delete your account anytime.

In certain regions (such as the European Economic Area, United Kingdom, Switzerland, and Canada), you have specific rights under data protection laws. These may include the right to request access to and a copy of your personal information, the right to request corrections or erasure of your information, the right to limit how your information is processed, the right to have your information transferred to another service, and the right to object to certain processing activities. In certain situations, you may also have the right to withdraw your consent for processing your information. To exercise any of these rights, please contact us using the contact details provided in the "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" section below.

We will handle and respond to your requests in line with applicable data protection laws.

If you are in the European Economic Area or the United Kingdom and believe that we are processing your personal information unlawfully, you have the right to file a complaint with the data protection authority in your country.

If you are in Switzerland, you can contact the Federal Data Protection and Information Commissioner.

If we rely on your consent to process your personal information and you want to withdraw it, you can do so at any time by contacting us using the contact details provided in the "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" section below.

Please note that withdrawing your consent will not affect the legality of any processing done before the withdrawal, and in some cases, we may still process your information based on other legal grounds even if you withdraw your consent.

Opting out of marketing and promotional communications: If you no longer wish to receive our marketing and promotional emails, you can easily unsubscribe by clicking on the unsubscribe link provided in the emails or by contacting us using the information provided in the "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" section below. Once you do this, we will remove you from our marketing lists. However, please note that we may still need to communicate with you for important non-marketing reasons, such as sending you service-related messages, addressing your service requests, or fulfilling other necessary purposes related to your account.

 

Account Information

If you ever need to review or update the information in your account, or if you wish to close your account, you can:

- Log in to your account settings and make the necessary changes.

- Get in touch with us using the contact details provided.

Upon your request to close your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with investigations, uphold our legal terms, and comply with applicable legal requirements.

If you have any questions or concerns about your privacy rights, feel free to email us at neuroempowering@gmail.com.

 

9. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers, as well as some mobile operating systems and applications, offer an option called Do-Not-Track (DNT), which allows you to express your privacy preference to abstain from having your online browsing activities monitored and collected. Currently, there is no widely adopted technology standard for recognizing and implementing DNT signals. Consequently, we do not presently respond to DNT browser signals or any other mechanism that automatically indicates your choice not to be tracked online. In the event that a standard for online tracking is implemented in the future, we will inform you about this practice through an updated version of our privacy notice.

 

10. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: Yes, as a California resident, you are granted certain rights concerning access to your personal information.

According to the California Civil Code Section 1798.83, commonly known as the "Shine The Light" law, California residents are entitled to request and receive, free of charge and once per year, information regarding the categories of personal information, if any, that we have disclosed to third parties for direct marketing purposes, as well as the names and addresses of all third parties with which we shared personal information during the previous calendar year. If you are a California resident and wish to make such a request, please submit your request in writing using the contact information provided below.

If you are under 18 years old, reside in California, and have a registered account with our Services, you have the right to request the removal of any unwanted data that you have publicly posted on our platform. To request the removal of such data, please contact us using the provided contact information and include the email address associated with your account, along with a statement confirming your California residence. While we will ensure that the data is no longer publicly displayed on our platform, please be aware that it may not be entirely or comprehensively removed from all our systems (e.g., backups, etc.).

CCPA Privacy Notice

According to the California Code of Regulations, a "resident" is defined as:

(1) Every individual who is in the State of California for any purpose other than temporary or transitory, and

(2) Every individual who is domiciled in the State of California but is currently outside the State of California for a temporary or transitory purpose.

All other individuals are considered "non-residents."

If you fall under the definition of "resident," we are obligated to comply with specific rights and responsibilities regarding your personal information.

 

What categories of personal information do we collect?

In the last twelve (12) months, we have collected the following categories of personal information: [Please provide relevant information here]

A. Identifiers:

Contact details, such as real name, nickname, home address, phone number, unique ID, online username, IP address, email, and account name

 

B. Personal information categories listed in the California Customer Records law:

Name, contact details, education, employment, job history, and financial details

 

C. Protected classification characteristics under California or federal law:

Gender and date of birth

 

D. Commercial information:

Transaction details, purchase history, financial information, and payment details

 

E. Biometric information:

Fingerprints and voice recognition

 

F. Internet or other similar network activity:

Browsing history, search history, online behavior, interests, and interactions with our websites, apps, systems, and ads

 

G. Geolocation data:

Device location

 

H. Audio, electronic, visual, thermal, olfactory, or similar information:

Images, audio, video, or call recordings made in connection with our business activities

 

I. Professional or employment-related information:

Business contact details for providing our services, job title, work history, and qualifications if applying for a job with us.

 

J. Education Information:

Student records and directory information

 

K. Inferences drawn from other personal information:

Inferences made from the collected personal information listed above to create a profile or summary of an individual's preferences and characteristics.

 

L. Sensitive Personal Information                  

We may also collect other personal information beyond these categories through interactions in person, online, by phone, or mail, such as:

Receiving assistance through our customer support channels;

Participation in customer surveys or contests; and

Facilitating the delivery of our services and responding to inquiries.

How do we use and share your personal information?

For more details on our data collection and sharing practices, please refer to our privacy notice.

You can reach us via email at neuroempowering@gmail.com or by using the contact details provided at the bottom of this document.

If you have authorized an agent to exercise your right to opt out, we may deny the request if the agent fails to provide proof of valid authorization.

Will your information be shared with anyone else?

We may disclose your personal information to our service providers under written contracts. These service providers are for-profit entities that process the information on our behalf, complying with strict privacy protection obligations required by the CCPA.

We may use your personal information for our own business purposes, such as conducting internal research for technological development and demonstrations. This does not qualify as "selling" your personal information.

In the past twelve (12) months, we have not disclosed, sold, or shared any personal information with third parties for business or commercial purposes. We will also not sell or share personal information belonging to website visitors, users, and other consumers in the future.

Your rights regarding your personal data

Request to delete data - You have the option to ask us to delete your personal information. If you make this request, we will honor it and delete your personal information, with some exceptions allowed by law. For example, if another person exercises their right to free speech, if we are required to comply with a legal obligation, or if there is any processing necessary to protect against illegal activities.

Request to know - Depending on the situation, you have the right to know:

- Whether we collect and use your personal information

- The types of personal information we collect

- The purposes for which we use the collected personal information

- Whether we sell or share personal information with third parties

- The categories of personal information that we sold, shared, or disclosed for a business purpose

- The categories of third parties to whom we sold, shared, or disclosed personal information for a business purpose

- The business or commercial purpose for collecting, selling, or sharing personal information

- The specific pieces of personal information we collected about you

 

According to applicable laws, we are not required to provide or delete consumer information that has been de-identified in response to a consumer request or to re-identify individual data to verify a consumer request.

Non-discrimination for exercising privacy rights - We will not treat you unfairly if you decide to exercise your privacy rights.

Limiting use and disclosure of sensitive personal information - We do not process sensitive personal information of consumers.

Verification process - When you submit a request, we will need to verify your identity to ensure that you are the same person we have information about. This verification process requires you to provide information that we can match with what you have previously provided. Depending on the type of request, we may ask you to provide certain information or contact you through a communication method you have given us. In some cases, we may use other verification methods.

We will only use the personal information you provide in your request to verify your identity or authority. We will try to avoid requesting additional information for verification purposes. However, if we cannot verify your identity with the existing information, we may ask you for additional information for security or fraud prevention. Any additionally provided information will be deleted once the verification process is complete.

Other privacy rights - You have the right to:

- Object to the processing of your personal information

- Request correction of your personal data if it is incorrect or no longer relevant, or ask for the processing of the information to be restricted

- Designate an authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent if they cannot provide valid proof of authorization in accordance with the CCPA.

- Request to opt out from the future selling or sharing of your personal information with third parties. Upon receiving an opt-out request, we will promptly act on it, but no later than fifteen (15) days from the date of the request submission.

To exercise these rights, you can contact us via email at neuroempowering@gmail.com or refer to the contact details at the bottom of this document. If you have a complaint about how we handle your data, we would appreciate hearing from you.

Yes, if you live in Virginia, you have certain privacy rights. These rights apply to your personal information and how it is accessed and used.

 

In Virginia, under the Consumer Data Protection Act (CDPA), a consumer is defined as an individual who is a resident of Virginia and is acting in an individual or household context. This does not include individuals acting in a commercial or employment context.

Personal data refers to any information that is linked or reasonably connected to an identified or identifiable individual. It does not include de-identified data or publicly available information.

The sale of personal data refers to the exchange of personal data for monetary compensation.

If you fall under the definition of a consumer, there are certain rights and obligations that we must follow regarding your personal data.

The type of information we collect, use, and disclose about you depends on how you interact with us and our services. To find out more, please visit the following links:

- Personal data we collect

- How we use your personal data

- When and with whom we share your personal data

- Your rights in relation to your personal data

- Your right to be informed about whether we are processing your personal data

- Your right to access your personal data

- Your right to correct inaccuracies in your personal data

- Your right to request the deletion of your personal data

- Your right to obtain a copy of the personal data you have previously shared with us

- Your right to opt out of the processing of your personal data for targeted advertising, the sale of personal data, or profiling that produces legal or similarly significant effects ("profiling")

We have not sold any personal data to third parties for business or commercial purposes. We will also not sell personal data belonging to website visitors, users, or other consumers in the future.

If you wish to exercise your rights under the Virginia CDPA, you can find more information in this privacy notice.

You can contact us via email at neuroempowering@gmail.com, by visiting https://www.neuroempowering.org or by referring to the contact details at the bottom of this document.

If you are using an authorized agent to exercise your rights, we may deny the request if the authorized agent does not provide proof of valid authorization to act on your behalf.

Verification process:

We may ask for additional information to verify you and your consumer's request. If you submit the request through an authorized agent, we may need additional information to verify your identity before processing the request.

Once we receive your request, we will respond as quickly as possible, but always within forty-five (45) days. If necessary, we may extend the response period by an additional forty-five (45) days. We will inform you of any extensions within the initial 45-day response period and provide the reason for the extension.

 

Right to appeal:

If we decline to take action on your request, we will inform you of our decision and the reasoning behind it. If you want to appeal our decision, please email us at neuroempowering@gmail.com. Within sixty (60) days of receiving the appeal, we will inform you in writing of any actions taken or not taken in response to the appeal, along with an explanation for our decisions. If your appeal is denied, you have the option to contact the Attorney General and submit a complaint.

 

12. WHAT HAPPENS TO THE CONTENTS YOU SHARE ON OUR WEBSITE AND SOCIAL MEDIA?

You are responsible for everything you share on our website and social media platforms, like posts, pictures, comments, etc. It will be visible to the public.

 

13. NEURO EMPOWERING'S RIGHTS TO YOUR CONTENTS

By providing any content to Neuro Empowering, you give us permission to edit, publish, and share it without any charges. Please note that we have no control over how other visitors may use your content.

 

14. SHARED OPINIONS BY OTHERS

The opinions expressed by individuals not associated with Neuro Empowering are not the opinions of Neuro Empowering.

 

15. PRIVACY POLICY AGREEMENT

If you don't agree with this privacy policy, please refrain from using our website.

 

16. DO WE MAKE UPDATES TO THIS NOTICE?

Yes, we will update this notice whenever required to comply with relevant laws. When an updated version is available, it will be marked with a revised date and will be effective immediately. If there are significant changes, we may notify you through a clear notice or direct communication. We recommend checking this notice regularly to stay informed about how we protect your information.

 

17. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have any questions or comments about this notice, you can reach us via email at neuro@neuroempowering.org

 

18. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Depending on the laws applicable in your country, you may have the right to access, modify, or delete the personal information we collect from you. To request a review, update, or deletion of your personal information, please visit: https://www.neuroempowering.org

bottom of page